One price for the whole company.
No per-driver fees, no per-truck fees, no setup fee.
Plus 1% of the payments you collect through Refuse Command. That's the whole bill for the software.
Everything in it
- Every office user and every driver. No per-seat or per-truck fees
- Dispatch, routing, the driver app, swaps and dump tickets
- Invoicing, autopay, the customer portal and online booking
- Moving your customers, open rentals and balances from your old system
Your website is separate
We build and host it for a separate monthly fee, quoted once we see what you need. The domain stays in your name either way.
Payments
Money goes straight to your own bank account. Refuse Command never holds it.
Processor fees are Stripe's standard US rates, charged by Stripe to your own account. You pay a processor wherever you take cards today.
Work out your month
Put in roughly what you collect, and see the bill.
What you collect in a month
What it costs
| Refuse Command subscription | $400 |
| Refuse Command 1% on cards | $300 |
| Refuse Command 1% on ACH | $150 |
| Refuse Command 1% on checks | $100 |
| Paid to Refuse Command | $950 |
| Card and bank processor (you pay this today too) | $1,006 |
An estimate. It assumes every payment is the typical size; a month with a few large invoices will differ a little.
Questions
Where does my customers' money go?
Into your own Stripe account and out to your bank. Refuse Command takes its share at the moment of payment and never holds your money. Disputes and chargebacks are between you and your customer, the same as with any card terminal.
How does the 1% on checks work?
Checks are deposited by you, the same as today. The checks you record in Refuse Command are counted, and the 1% is added to your monthly bill.
Can I pass card fees to my customers?
Yes. Turn on a card fee and it shows as its own line when a customer pays by card. Card network rules cap a surcharge at 3%, don't allow one on debit cards, and some states restrict them, so check your state's rules before you turn it on.
Is there a charge per driver or per truck?
No. One price covers every office user, every driver and every truck.
Is my website included?
No. We build and host your website for a separate monthly fee, quoted once we see what you need. The domain stays in your name either way.
What if I leave?
You keep your domain, and you get your website's files and an export of your customers, jobs and invoices.